I have been visiting the Cool Springs office for about two years now and I have always been happy with the service. I just came back from another successful, routine dental cleaning by Amber Bonham. She is always personable and it shows that she enjoys her craft, which I greatly appreciate. I enjoy the office's environment and staff and appreciate the appointment reminders by the receptionists. The kids' setup is amazing and the separate adult waiting room is a welcoming feature as well. Thanks for making it easy for people to visit their dentists regularly. Keep up the good work.
Marquice Lee , Franklin
Today was the first time I took my kids to the dentist and the staff is awesome. I was nervous about my 4 year old but the staff did a very awesome job with him and made him very comfortable. The best dentist team ever!
Stephanie Cantrell
First, Mrs. Dot was wonderful! When my daughter, Autumn, went to the back we met Jennifer London-the hygienist for Dr. Bryan she was wonderful very friendly my daughter was so comfortable with her & one thing i can say about Jennifer.... she took the time to know my last name, which is different from my daughter, that was refreshing i didn't have to correct her. That made me feel like she was on top of her job; double checking everything even the last names, which matters to me. I feel like my daughter is in good hands! So, Jennifer we will be asking for you in November. Thanks!
Monica Harding, Franklin
I have been going to the cool srings location in Franklin, TN for a little better than a year now. I am so pleased with the dental care that I am receiving there. I had heard of Snodgrass but didn"t know if I wanted to change dentist for the one I had I have been there for a very long time. There at Snodgrass the people seem to really care about the patients and the care of their mouth. I went ofr work today and I am so plesed with the work that was done. I think my smile is so much prettier now because of them with the help of the Lord. I will highly recommend everyone to go there.
LaBora Robinson, Franklin
I came to Snodgrass-King after seeing the Chomp Daily Bites on TV and learning they offered adult dentistry as well. From the first time I stepped in the door, they've made me feel nothing but comfortable. When I learned I needed to have some work done other than a routine cleaning, I was nervous. But Kara, Kandace and most importantly Dr. Stolarz made me feel relaxed. Is it wrong to say I actually had fun getting two crowns and a filling? Everyone was able to answer my questions and help formulate a treatment plan I was happy with. Dr. Stolarz seems genuinely interested in me as a person... not just as a patient. Since then, I have also had orthodontic work done there and have been very pleased with the results so far. Thanks to everyone there! I now find myself smiling and looking forward to my next trip to the dentist.
Kelly Ladwig , Franklin
I came to Snodgrass King several years ago, suspecting that my young daughter's dentist was overtreating her. To my family's great relief they confirmed that, saving my daughter from unneccesary dental work that would likely leave a lasting, very unfavorable impression of the dentist on her. I later started going to Dr. Stolarz for convenience only -- I knew nothing about her. To my surprise and great delight, I have found her to be very competent and more importantly to me, compassionate. I am not an easy patient -- I hate pain of any kind. She's been very sensitive to that. I've recommended her to my husband, who now shares my positive impression of her. She is a wonderful dentist.
Jane Salem, Nashville
Tiara Skinner was probably the best dental hygienist I have ever had to clean my teeth. I have a retainer on my bottom teeth, that has been there for over ten years, and Tiara was able to get all the tartar out from between the retainer and my teeth. No other hygienist has been able to accomplish that. I felt so free from tartar!!! She was very kind and gentle. She is the MAIN reason that I will be returning to Snodgrass-King!!!!! Dr. Crystal was also great. She did a great job in explaining the extractor for my 8 year old daughter. She did a great job making all of my children feel comfortable. Other than Tiara's and Dr. Crystal's great service, the facility was great. The games you offered to play were classics. That allowed me to reminisce on back in the day fun. I will definitely be back!!!!!!
Jabulani Cole, Franklin, TN
The staff at Snodgrass-King is extremely friendly and professional. I always dreaded going to the dentist, but ever since I've been going to Sondgrass-King that dread has disappeared. Thank you for making me feel comfortable!
Erin Finney, Nashville, TN
I have to commend two members of your staff for being very outgoing. It was my first visit to Snodgrass-King and I scheduled a routine cleaning with Carol.I usually hate going to the Dentist as a lot of people do, however Carol made me feel very comfortable and I also think she has great attention to detail in what she does. I also have to commend Ronda. Ronda went through everything that I needed in detail and also made my trip extremely pleasant. She was very thorough and it is obvious she cares about her patients and loves her job. I know you have probally heard this alot of times before, but those two ladies are a great asset to any dental office. I couldn't have had a better experience at the dentist. Very Satisfied,
Joe Lawrence , Murfreesboro, TN
I visited your office for both a cleaning and some fillings recently. I'm happy to say that both visits were truly great. Having dental work done is not a pleasant experience for most people but your team really changes that. Thank you to Dr. Stolarz, Amber, Kandice and Kara! These ladies are an asset to your practice. I highly recommend anybody wanting friendly and knowledgeable dental care to come see you guys! Thanks Again,
Sarah Burns, Franklin, TN
I have always enjoyed the dentist & I wanted my kids to enjoy it as well; so I tried Snodgrass-King & I definitely made the right choice! I have to bribe my kids to leave the office every time we go in. They love the hygienists & Dr. King, this is because they treat my kids like they are the only kids in the world! Thank you Snodgrass-King for everything you do. I will recommend your practice, for years to come.
Lindsey Jensen, Franklin, TN
First of All I think Snodgrass-King is Great!! I have had major Dental Anxiety all of my Life, and still do to a Point. So I Neglected going to the Dentist for like 10 years and I am now 30. Unfortunately for me not going for a Dental Checkup for 10 years is not a Good Idea! However I started going to Snodgrass-King a couple of years ago and it has been great(I do have the Occasional little Panic Attack), but it is always a Great Experience. *Amber Bonham my Dental Hygienist is Great she has been my Hygienist since I started coming to the Office. She makes me Feel Comfortable and we always have Great Conversations that take my Mind off Things. I Look forward to seeing her every time I come in. I just had an Appointment on Monday,Feb 7th and she did a Great Job, No Pain and she keeps my Anxiety at a minimum. I always ask my wife if Amber will be there, because if she was not I don't think I could Go. Thanks Amber,
Dustin T Shelton, Franklin, TN
I came in today as a new adult patient and spent a good amount of time with Carol. She did a tremendous job and I had what I would consider my best experience ever at a dentist's office. Many thanks to Carol and all of your staff. I will highly recommend your office and Carol specifically to all of my network.
Jeff Tudor, Murfreesboro, TN
We have going here for two years and are so pleased! The staff is friendly, warm, and helpful! Dr. Snodgrass has a wonderful way with kids (and parents) as do his dental hygentists! We are so thankful to have had such positive dental experiences for our kids! Thank you!
Robyn, Franklin, TN
My children had their first appointment at the Cool Springs dental office today. My daughter (age 6) has had some anxiety for several weeks about visiting the dentist, but as soon as we walked through the door I could tell her fears had melted away. My son (age 10) was also very relaxed & ready for his appointment, no fear! The environment is extremely kid-friendly - colorful, inviting, & full of games! The staff was very courteous & professional. My kids were actually happy to have gone to this office today, and I heard them telling some of their friends about it later in the day. The hygenists that attended to my kids (Lauren & Nikita) were very kind, patient, and took the time to explain everything to my kids and to me. Dr. King was very thorough and made sure I saw (and understood) for myself any problem areas my children had, as well as any potential future concerns, such as orthodontic care. I feel very confident that my kids' dental needs were addressed competently, professionally, and thoroughly, all while giving each child the kind of care that is unique to them. I will definitely recommend this practice to family & friends. Thank you!
Most sincerely,
Diane Martinez, Franklin, TN
I have always enjoyed the dentist & I wanted my kids to enjoy it as well; so I tried Snodgrass-King & I definitely made the right choice! I have to bribe my kids to leave the office every time we go in. They love the hygienists & Dr. King, this is because they treat my kids like they are the only kids in the world! Thank you Snodgrass-King for everything you do. I will recommend your practice, for years to come.
Linda, Franklin, TN
You're the best! My grandchildren LOVE to go to the dentist now! Before we had a bad experience...and they have found their comfort zone with you guys. Thanks again!!
Jan, Juliet and Kelton
Dear David and Melody,
Thank you so much for opening your home, and your hearts to us this week. We know that both of you worked hard to host us this week and you have shown us such generous hospitality. The children had so much fun staying at your house, and so did I. Christa and I felt right at home with you and Melody. As I was leaving town today I thought about the book of Proverbs and this verse came to mind "he how refreshes others will himself be refreshed." I pray that God continues to bless you as "refresh others."
We were so happy to see Maggie having so much fun with the girls. It was a blessing for us to spend time with her. Thank you for standing in the gap for her life, the adoption story that you and Melody shared with us was so powerful to Christa and I. We are excited to one day share in the joy of adoption as well.
Thank you also for arranging your staff to take care of all of their dental needs. I was so impressed with your office and staff. I can tell that you have worked very hard to get where you in your profession. I don't know if there is a better dentist office in the United States. You and Melody do things with excellence and it is evident in your work as well.
We look forward to spending more time with you and Melody in the future. Thank you for taking such good care of His Little Feet this week. The children just loved Franklin, TN and your family was a big part of that.
Mike Hahn, President, His Little Feet
I just want to say that Dr. Snodgrass and Dr. Oakes are the best pediatric dentist and orthodontist in the dental business. My daughter has been going to them for some years now. She just had her braces removed and she has the prettiest smile. Her teeth are so straight and clean that they look like dentures. I thank the entire staff for giving my daughter a wonderful smile and making her and I feel comfortable through the entire process.
Thank you,
Tonya and Kenjra Overton (September 2010)
Dear Doctor Snodgrass/King:
Congratulations on the opening of adult care to your outstanding Pediatric Dental Services. I don't write these type of letters unless I am extremely satisfied or dissatisfied with a professional service. This is the easiest letter I have ever written. The essence of this letter is to share with you and any others my opinion of the adult services of Snodgrass/King.
Now for the history of why this letter and some specific examples of exemplary service by your professional staff: I am a retired USAF Colonel with a long history of poor teeth. I have had dozens of dental professionals care for me over the past 60 years and I have seen some excellent providers and a few not so good. After retirement, I was very careful to select my family dentist and wanted to ensure that he/she had not only the proper training, but also continued his/her professional training after the DDS degree. I found a family dentist and unfortunately he was stricken by a fatal illness. He had treated my family for 15 years.
After he quit practice, I called the new Snodgrass-King office in Murfreesboro, TN and made an appointment with Doctor Soni. Not only was I impressed with the superior efficiency, professional treatment, and prompt service, I was overwhelmed by the modern dental technology that is in use at your facility. I quickly realized that I had been doing a great disservice to me and my family. We had been getting repair work when things were broken and not a prolonged preventive program that included proper restoral for ageing and deteriorating conditions.
I realize that I could write several pages of why I am so happy with the care that your staff provided me. Bottom line: I was in a crisis and didn't know it. Some of my care requirements exceeded your staff's expertise and you were very quick to suggest specialist that could help with my problems. Doctor Soni quickly and professionally repaired some serious deficiencies and stabilized me so I could be referred to specialists. It wasn't just Doctor Soni but, every single employee I came in contact with was polite, professional, and efficient with their customer focus and service. My family is now a full time customer of Snodgrass-King.
I actually look forward to my appointments at Snodgrass-King and I am certainly glad you decided to move into adult care. It was greatly needed and you have earned the right to say you have the best treatment, technology, and service in the Nation.
You have my permission to share this letter with others who might benefit from your professional staff and services.
Sincerely,
James N. P
USAF Colonel Ret.
I was extremely impressed with the staff and facility. Keep
up the good work. You make children happy to go to the dentist!!
Denise B
To the Snodgrass-King Family-
Thank you for your care of our family. To be able to bring all my children during the same appointment hour is amazing! Not to mention, that you have an orthodontist and oral surgeon in the same facility! Your office is bright, friendly, and FUN - as are the staff! I only hope our family business can bless others the way you have blessed us!
Christine F.
When I had my wisdom teeth out, the staff at Snodgrass-King made me feel very comfortable and safe. I knew I didn't have to worry. And the office is so colorful and exciting!!!
Rachel E.
Dr. Urbanek and the staff at Snodgrass-King were so wonderful! They made us feel very comfortable with the procedure by providing us with details and pleasantly answering our questions. Thank you for taking such good care of my son!!
Twana A.
My girls LOVE your office! Our oldest use to be scared of her dental check ups until Snodgrass-King came along. The environment IMMEDIATELY soothes the kids with a fun atmosphere. All of the employees are super friendly and have a love for the kids and their work clearly!
Thanks Snodgrass-King! BTW... the kids LOVE the arcade room! LOL
Angela W.
I think the monkeys name should be bonkers
and the cheetahs name should be runner. I hope you like my names p.s. I LOVE your dentistry!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Mekenzie M. age 9
Words really can't express what a change in my life you have made Doctor Oakes, to be able to communicate to others again is great. As you know I had a motorcycle accident in May of 1990, that resulted in a massive brain-stem stroke and my communication was servery impaired. Even more so with the teeth I had ground down to nubs, so getting my message across to people that cared for me was very frustrating. And I often found myself in confrontations I didn't want to be in ... .simply because they couldn't understand me... ...it made for a very bad day. I now have the ability to talk with some amount of clarity. My caregivers don't get as frustrated with me anymore, and for the past few weeks my life has been pretty smooth.
Communication is just one area of my life that has improved although P-N-j sandwiches, scrambled egg's, oatmeal and bananas will never get old, it hardly makes for a healthy diet I don't think I've ever enjoyed a salad so much.
(Doctor Oakes) Thank you for giving me a smile and something to SMILE ABOU
Tom G.
Thank you for taking such care with our daughter. Special needs kids need a great deal of patience and you went beyond our expectations with gentle treatment. We weren't looking forward to having two teeth pulled and her braces changed, but thanks to you and your entire staff, the experience was stress free!
Thank you for caring.
Rich & Rhonda C.
God blessed us when we were directed to you and your staff.
Melissa K.
I just wanted to say thank you so much for your help with my son's teeth. We had many people praying about how to pay for his procedure. What you all did was the best gift anyone could have given. Thanks so much for your help and understanding. You will never know how much your help means to me and my family. You are all truly a blessing.
Kristy H.
Dr. Snodgrass takes care of all 4 of my children and Dr. Oakes also takes care of my oldest child's braces. My kids love coming to the dentist! The care is so exceptional that my youngest son can hardly wait until he can come - he goes back there with a smile every time.
Rachel
Dr. Snodgrass, Since you clipped my daughter's frenulum, things have been wonderful. She has mended quickly and never seemed bothered by the surgery. She learned quickly to suck better on the bottle and eat with more food staying in her mouth. She has now progressed to taking 5 ounces in a bottle and takes it all at once. She eats her cereal and fruit with little food coming back out of her mouth. She can now also take a pacifier with no trouble and can hold on to it.
I hope you find this information useful should other parents come to you with our same issues. Thank you again for your assistance.
Gwen and Adam A., Nashville, TN
I am writing to commend Christina Carey. I have been through what I call an "insurance nightmare" having been sent to a participating dentist, then referred to a specialist 43 miles away because of my plan. When asking for help from my plan, but denied any assistance, i contacted Christina who was not only as professional as can be, but also willing to listen to my situation and get assistance to do whatever was necessary to get my seven year old's teeth taken care of. I am grateful to her and your facility for making me feel that my child is very important by helping me get the care we were in need of.
Amy G., Franklin, TN
There are no words to tell you how much we appreciate the beautiful work done on Chester's teeth. I never would have believed he could get that great smile back. He is flashing everyone! We were both treated like royalty every time that we were there, by the whole staff, especially Dr. Suzanne and the little one as Chet calls her.
Mareline C.
Thank you for being so careful and gentle pulling out my two teeth. Yes, i do appreciate how gentle you were.
Lily C
This office is the coolest thing I've ever seen.
Carla, Franklin, TN
We travel almost 2 hours from Alabama to come to Snodgrass-King Dental. My kids love it! I love it! We can always get everything we need taken care of because of all the services they provide. I hated going to the dentist as a child. I'm so glad my children don't have to experience the same fear. I can not imagine taking my kids anywhere else. I am often asked if traveling that far is really worth it. Without a hesitation I can say, "YES IT IS WORTH IT!!"
Amanda
Dr. Snodgrass change my daughter's smile. She used to be so self-conscious. She has always been a pretty girl but her teeth were a bit crooked and her bite was off. She hardly ever smiled and when she did, rarely would she show her teeth. After Dr. Snodgrass' treatment she is almost a new girl. It brings tears of joy to my eyes to see my little girl smiling and laughing with other children. She tells me how much better she feels about her smile and herself. Thank You, Dr. Snodgrass, for unlocking this freedom for my daughter!
Tammy W.
I love being able to come to one place for all our family's dental needs. Both my son and daughter had been seeing Dr. Snodgrass and Dr. King for years when they were recommended to have braces. I can't tell you enough how wonderful it is to have your dentist and orthodontist in the same office. We were always able to get the most out of our visits. At our monthly braces check, the kids could have a filling or sealants done if it was needed and we didn't have to make separate appointments. In our busy schedule, convenience is necessary! The staff always seemed to remember us and say hello so that personal touch was never missed. My husband and I have even started our dental care in the same office with their new adult dentists. One family, one office. It works for us.
The Parkers, Nashville, TN
I love the games and TVs!
Jason (age 6), Hermitage, TN
What a brilliant concept! Snodgrass and King Dental know what kids need and how to make them comfortable. I never believed my three-year-old would actually be cooperative at his first cleaning. I was amazed! He just laid back and watched cartoons like it was nothing!! Even better, he keeps asking when he gets to go back to the dentist. He's happy! I'm Happy! Thank you for knowing what we need.
Angela, Spring Hill, TN
WOW!! This place is Cool!
Christian (age 4)
Thank you so much Dr. Snodgrass and his wonderful staff for making our experience with your office so pleasant and nice! It was a wonderful, and believe it or not, a truly fun time! Their offices have the coolest games, toys, TVs for the kids. Not much paperwork, and they got us in, and right back out in a jiffy. Not your typical dentist/doctor's office I tell ya! Can't wait to bring the family back soon! I will most certainly be recommending my friends and family to come experience your facilities! Thank you again! Many Blessings!
E.Wilson
I am SO impressed! I decided to bring my daughter to Snodgrass for a second opinion. I found the staff to be friendly, caring and very understanding. Stephanie and Dr. House were kind and displayed great empathy towards my child and the situation. My daughter is extremely excited and happy about her experience. As a parent, I not only want my children happy and healthy, but I want them to enjoy going to the dentist. When I was younger, I was terrified of the dentist. I would absolutely dread going. If this facility were open when I was young, I'm sure I would have been excited about dentist visits. I am so happy I came to Snodgrass- it was a great experience for my daughter and me!
Angela S, Hermitage, TN
Thanks for such a supportive visit. Everyone was wonderful across the board, and special thanks to Mrs. Julie.. See you again soon.
Jennifer S, Nashville, TN
...Today, I brought my daughter to Snodgrass and I am SO impressed! The staff is amazing! Everyone is friendly, always smiling and gives a warm feeling. Stephanie was courteous, understanding and displayed sincere empathy to my situation. I've never had such a great experience at a pediatric dentist. As soon as my daughter and returned to the car, she asked what was the name of the place she just visited, because it was great! My daughter is not only healthy-but had a wonderful experience. A huge burden has been lifted off of my shoulders today, and it's because of your staff. I really wanted to send a note to say thank you, so THANK YOU!
Angela S, Nashville, TN
My kids actually LOVED going to the dentist. Our first appointment was for a cleaning for my 3 children and we had to go back the following week for a dental procedure at 9 am for my 7-year-old and he actually asked if we could leave the house as soon as he got up because he wanted to get there early. Great atmopshere!! Friendly staff!!
Debra R, Spring Hill, TN
I have been telling everyone (including my Facebook friends and family) about the wonderful service we had at your Cool Springs office on Monday, October 19, 2009! My daughter broke her tooth at camp that morning. When I called and was told to come on in, I was pleased. When we arrived and we were seen quickly, I was WOW'd! Ms. Rhae knew just what to do with a scared patient and a shaky mom! Dr. King explained the what and how of the procedure and eased our minds that it was all going to be okay! A big thank you to Dr. King, Melody Snodgrass, Patsy Cannon, Christine, and the entire staff... you exceeded our expectations!! It is so nice to have a dentist office who cares so much and creates an experience that makes a child, and a parent, look forward to the next visit!
Karen K, Nashville, TN
My son really relaxed and it was a great trip to the dentist. They were very professional yet kid friendly. They also explained everything and aanswered all my questions. I was nervous going the first time because we already had a dentist we loved, but I was very impressed. Wonderful Job. Thank you all.
Beck P, Spring Hill, TN
When I ask my 2 1/2 year old who is her doctor she says, "Dr.King!" She had a great time at her appointment and she can't wait to go back to watch the fish and play with toys. Great job.
Damir B, Nashville, TN